Christa Bemis
Managing Director
Christa Bemis
Managing Director
As Thomas Edison so eloquently put it, ‘Strategy without execution is hallucination.’ As Managing Director at Documoto, my job is to ensure we not only listen to our customers but also make strategic decisions that drive business growth, operational efficiency, and long-term value for both our company and our customers. By fostering strong partnerships and maintaining a relentless focus on value, we create lasting success for everyone we serve.
ABOUT CHRISTA
Christa joined Documoto in 2014 and, starting in 2018, spent five years managing the Customer Success and Professional Services team. Later, she spent a year as Director of Product. In 2025, after over a decade of working hand-in-hand with customers in the manufacturing and asset-intensive space, she transitioned to General Manager. In this role, she is focused on driving business growth, operational excellence, and strategic innovation to ensure Documoto delivers measurable value to its customers. She remains passionate about this industry and is dedicated to fostering strong partnerships while delivering solutions that make a real difference in the way OEMs aftermarket businesses operate.
Christa is originally from the Marshall Islands but spent most of her childhood near the Denver area and now lives near Madison, Wisconsin, with her family and dog Buckley. Christa enjoys chasing her toddler around and is a foodie who loves to travel (domestically and internationally). She thrives in the Spring through Fall, when she can enjoy hiking and lake activities (from boating to jet-skiing and paddle-boarding).
Andi Kirtland
Director, Professional Services
Andi Kirtland
Director, Professional Services
"Warren Buffet once said, ‘You will succeed if you have delighted customers. Don’t settle for satisfied.’
In Professional Services, delight means more than uptime or feature functionality - it’s about execution. My mission at Documoto is to ensure every customer implementation, migration, and integration meets our high standards for quality, speed, and impact. We deliver more than just projects; we deliver outcomes aligned to our customers’ goals."
ABOUT ANDI
Andi Kirtland joined Documoto in 2016, starting her career as an Implementation Specialist. A graduate of the University of Colorado Boulder's Leeds School of Business and a veteran of the construction industry, her multidisciplinary experience quickly proved to be an asset to Documoto's clients, helping her grasp their needs and challenges in their current workflows and develop solutions to make their work more effective and efficient. Today, Andi is the "voice of the customer" at Documoto: her expertise with the OEM aftermarket ecosystem of roles, software, and systems, combined with her deep understanding of the industry, helps her advocate for users, pushing for features and functionality that anticipate their needs.
When she's not managing and mentoring Documoto's Professional Services team, she can be found enjoying the natural beauty of Oregon with her husband and dog, Arlo. Her passions include exploring new destinations, practicing yoga, immersing herself in live music, trekking through nature trails, and embarking on paddleboarding adventures.
Paul Skokan
Director, Architecture & Innovation
Paul Skokan
Director, Architecture & Innovation
“R&D cannot be isolated from customer wants and needs. At Documoto, we’ve torn down walls between R&D, customer success and services, and collaboration fosters our success. We strive to build what’s right even when that journey is difficult. Our success is dependent on our customer’s happiness.”
ABOUT PAUL
Paul Skokan has over 20 years of software development experience, with a focus for the last 10 years on the SaaS application space. His customer-focused attitude has helped Documoto grow our customer relationships and foster innovation that drives our customer value.
He has been with Documoto since January 2019. Paul lives in Rincon, Georgia, with his wife and 3 children. With a background as a scout leader and his enthusiasm for the outdoors, you will find him and his family frequently hiking or camping. He is also an avid gamer and enjoys dabbling in cryptocurrency and electronics.
Erin Steinmann
Manager, Customer Experience & Support
Erin Steinmann
Manager, Customer Experience & Support
“I’ve always believed that Customer Success is more than just helping customers use a product—it’s about understanding the people behind the logos. When we take the time to learn a customer’s story, we uncover what truly matters to them. Their goals become our goals. At Documoto, I approach Customer Success as a partnership rooted in trust, empathy, and shared wins. Sure, functionality matters—but relationships are the real differentiator. When we listen deeply and connect authentically, we don’t just solve problems—we build lasting value.”
ABOUT ERIN
Erin joined Documoto full-time in 2020 after spending four years on the publishing team. Since then, she has served in both Customer Success and Learning roles, including time as a Customer Success Manager and as the creator and producer of Documoto Academy, the company’s self-service product training platform. In 2025, she transitioned to Manager of Customer Experience and Support, where she leads the Customer Success and Support teams in delivering proactive guidance, responsive service, and strategies that drive measurable customer outcomes. Erin is passionate about ensuring that every customer interaction reinforces long-term value and trust in Documoto.
Erin lives just west of Denver, Colorado, where she enjoys the mountain lifestyle with her husband and a menagerie of pets. A lifelong animal lover, she recently started a hobby farm and is currently raising chickens. During the warmer months, you’ll find her hiking, off-roading, camping, or paddling.