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Customer service has evolved: In B2B relationships, customers expect solutions that meet their needs to a “T.” This is critical for an electronic parts catalog (EPC). Gone are the..
An electronic parts catalog (EPC) is a powerful tool for equipment manufacturers, dealers, and owners, but only if it has the right features. Otherwise, it can waste time instead..
Your technical content is a powerful resource for your sales team. However, historically, many aftermarket manufacturing sales teams have been limited in using technical content..
For manufacturing businesses, the value of aftermarket services is immense. According to one analysis by McKinsey & Company, the average earnings-before-interest-and-taxes margin..
When it comes to aftermarket sales, the growth potential is incredible. It is estimated that American businesses and consumers spend around $1 trillion every year in this market,..
Application programming interfaces (APIs) come in many shapes and sizes. REST API Web Services are one of countless software architectural styles. Sometimes identifying their..
Historically, documentation of equipment parts was tedious and difficult to manage. As a result, parts catalogs and technical documentation became obsolete almost the second they..
Customers today are empowered by a wealth of information. With access to the internet, buyers are more inclined now than ever before to do their own comparison and research before..
Join the professionals who've grown their careers by getting certified with Documoto Academy. Our on-demand training is self-paced and available on any device. From quick,..
There are multiple facets to Snorkel and Xtreme Manufacturing. Operating as part of the Ahern Family of Companies, owned by Don F. Ahern, who also owns Ahern Rentals, North..
Need help with measuring the performance of your aftermarket sales? No problem! Documoto offers built-in Data Insights that track your aftermarket product content, user, and..