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Unleashing the Power of Integration: How Documoto’s Headless API and Widgets Drive Real-World Results

Unleashing the Power of Integration with Documoto's Headless API and Widgets
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Unleashing the Power of Integration: How Documoto’s Headless API and Widgets Drive Real-World Results

In the world of equipment manufacturing and asset-heavy industries, there’s a growing need to meet customers where they are—with accurate parts information, streamlined ordering experiences, and content that just works, regardless of platform.

That’s where Documoto’s headless API and widget offerings come in.

These tools aren’t just features—they’re enablers of transformation. Whether you’re building a custom dealer portal, integrating with ERP systems, or simply trying to make your aftermarket catalog available to customers in a more seamless way, Documoto gives you the flexibility and control to get there faster.


What is a Headless API?

A “headless” API means the backend is separated from the frontend—you can use Documoto’s rich content and functionality without being locked into a specific user interface. This gives developers the freedom to build the experience their end-users need.

Common Headless Use Case Examples:
  • Dealer Portals: A heavy equipment manufacturer built a dealer dashboard where logged-in users can access specific manuals, parts catalogs, and order histories—all powered by Documoto data but styled in their own UI.

  • Mobile Apps for Field Technicians: An agricultural OEM used Documoto’s headless API to build a lightweight mobile app that pulls live parts data, so technicians can find the right parts on-site.

  • ERP + E-Commerce Integration: An Aftermarket Dealer used the API to sync inventory levels and pricing between Documoto and their ERP and E-Commerce platforms, so their online catalogs are always up to date.

It’s all about interoperability and automation—and removing the manual steps that slow things down.


Low-Code Widgets: Embed Without the Overhead

 Not every team has the resources (or the need) to build a full custom frontend. That’s where Documoto’s widgets come in. These embeddable components give you a plug-and-play option to surface rich catalog content on any webpage, app, or portal. No major dev lift required.

Documoto Widget Offerings:
  • Library Widget: Want to let customers browse your full parts catalog without leaving your website? Drop in the Library widget.

  • Media Widget: Need to embed a specific book of equipment diagrams in a support article? Done.

  • Page Widget: Want to give your dealers a frictionless way to order from a single illustrated parts breakdown? Easy. 

One customer used the Library Widget to launch a self-service support site for distributors—and saw a significant reduction in support tickets and calls within the first three months.


Why It Matters?

If you’re a Documoto customer (or thinking about becoming one), let’s talk about how these tools can help you create faster, better, more connected user experiences across your business.

 

Reach out to your Customer Success Manager or click here to request more information!
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