Aftermarket Solutions for Bus & Rail Manufacturers
Give Your Customers Better Tools to Keep Fleets Running
Bus and rail manufacturers support fleets that remain in service for decades, requiring technicians and operators to maintain multiple product lines and generations at the same time. By upgrading the technology used to distribute service information and facilitate parts lookup, you can:
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Make it easy to identify the correct parts, assemblies, and service information quickly and accurately.
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Centralize parts catalogs alongside service manuals, repair bulletins, inspection reports, certifications, and instructional resources, giving service teams instant access to the information they need in one secure platform.
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Help your customers improve maintenance operations and reduce downtime throughout the entire equipment lifecycle.
- Stand-out in RFPs that require equipment manufacturer parts catalog to EAM integration support.
"Documoto has been integral in the growth of my department. I don't think we (Siemens Mobility) would be as successful as we are currently if we didn't have Documoto in place."
Carlos Kaufman, Technical Documentation Manager | Siemens Mobility
Simplify parts and service management.
Supporting transit equipment over decades means managing constant changes to parts, assemblies, technical documentation, and service information.
Documoto simplifies this process by connecting interactive parts catalogs with all supporting service content in a single platform. When parts are superseded, assemblies are updated, or new service bulletins and documentation are released, those changes automatically populate across all affected products and catalogs.
This ensures technicians, dealers, and service teams always have access to the most accurate and up-to-date information, reducing manual processes, minimizing service errors, and improving the overall customer support experience throughout the equipment lifecycle.
Our solution will help you:
- Provide 24/7 support to your network of dealers and customers
- Support integration with your customers' EAM and ERP systems like Trapeze and IBM Maximo
- Modernize support for multi-generation transit fleets
- Improve technician access to accurate parts and service information
- Increase first-time parts order accuracy
- Create and distribute serial number-specific documentation to specific sites
- Deliver always-current documentation across your service network
Explore publishing & parts management solutions.
Author & Publish
Create and publish interactive parts catalogs and technical documentation through Documoto’s authoring platform. Streamline updates across multiple fleet models, generations, and configurations while ensuring transit agencies and their technicians always have access to accurate, up-to-date service information.
Cloud Library
Deliver interactive parts catalogs and service documentation through a centralized cloud-based content hub that gives transit agencies, technicians, and service providers instant access to always-current parts and maintenance information from anywhere across their operations.
Parts Storefront
Support flexible parts ordering workflows that align with your service strategy and customer requirements. Use the Documoto storefront for direct parts sales, integrate with your ERP system, or connect to transit agency EAM platforms to to support technician-driven maintenance workflows directly from the point of service.
Interoperability
Get access to your most up-to-date aftermarket content and data when and where you need it. Our interoperable interface enables easy data import and export, seamless integration with other systems, organization wide sharing, and anywhere access.
Are you ready to Learn More?
Documoto helps bus and rail manufacturers modernize lifecycle support with interactive parts catalogs and centralized service content that improve parts accuracy and reduce maintenance delays. Deliver faster, more reliable support across every fleet generation from a single platform.