Aftermarket Solutions For Construction Equipment Manufacturers

Regardless of your equipment focus, digital transformation is a continual process of scaling and optimizing, making it imperative, as a Construction Equipment Manufacturer, to invest in smart initiatives that will accelerate your network's experiences. 

From strategic OEM partners to end-users through your dealer network, having a self-service aftermarket sales and support portal that supports all of your equipment information is your next step. Not only will it help give you a competitive advantage, but it will also create long-term customer and partner loyalty, especially during your busy season.

The quality of this interaction often determines whether a customer remains a long-term, loyal buyer. And the quality of a company’s support documentation can have a great effect on the manufacturer-customer relationship. One route to increase aftermarket sales and lower internal costs is to upgrade the technology used to manage, service, and sell replacement parts.

For decades, Construction Equipment Manufacturers have used printed catalogs to market products to their customers, but Documoto allows you to modernize your approach with an online shopping portal. By implementing online shopping, you add a layer of convenience for your customers and encourage the sale of more parts, including those with higher margins.