Snorkel & Xtreme Manufacturing Achieve Premier Product Support with Documoto
Operating as part of the Ahern family of companies, Snorkel manufactures aerial work platforms, and Xtreme Manufacturing builds heavy-duty rough terrain telehandlers.
Because both Snorkel and Xtreme Manufacturing have a global manufacturing footprint, they must be able to provide product support to their network of partners and customers. So, when Snorkel and Xtreme Manufacturing began searching for a solution, they had several perquisites in mind.
Case Study Highlights Include How Documoto Helped:
- Speed up authoring & parts book publishing
- Provide global accessibility to field & staff technicians
- Improve product support & reduce support time
By offering accessible product, service, and safety information to Snorkel and Xtreme Manufacturing’s global network of field techs, the group has achieved premier product support, reduced equipment downtime for their operators, and improved technician order accuracy. Read the case study to see why Snorkel and Xtreme Manufacturing chose Documoto.
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