Aftermarket Solutions For Mining & Energy Equipment Manufacturers

Mining and energy equipment manufacturers know their customers need efficient customer service and expedited part orders to reduce downtime. They often deal with equipment that is often very large, complex, heavily customized, and has to run 24/7, 365 days a year. By providing a solution that allows customers to order parts easily, you can improve your customer experience. Documoto’s solution offers advanced service features that support your Technical Service team. By using Documoto, your customers will get more efficient, streamlined, and tailored support to address their equipment maintenance needs.

Documoto’s shopping cart integrations allow your customers to build pre-configured or custom orders straight from the equipment BOM, passing relevant order information straight to your current order fulfillment processes. And because Documoto allows you to link those parts and assemblies to other relevant content like service bulletins, manuals, and videos, Documoto helps your Service Technicians quickly and easily quote and fulfill any service calls.