Aftermarket Solutions For Mining Equipment Manufacturers

Regardless of your equipment focus, digital transformation is a continual process of scaling and optimizing, making it imperative, as a Mining Equipment Manufacturer, to invest in smart initiatives that will accelerate your network's experiences. 

From strategic OEM partners and rental companies to end-users through your dealer network, having a self-service aftermarket sales and support portal that supports all of your equipment information is your next step. Not only will it help give you a competitive advantage, but it will also create long-term customer and partner loyalty, especially during your busy season.

Mining Equipment Manufacturers know it is important to their customers that they can expedite part orders and reduce downtime. By providing a solution that allows customers to order parts easily, you can improve your customer experience.

Documoto’s shopping function allows your customers to build custom carts that include details on the equipment and assembly and advanced options for exporting the shopping cart with custom columns. Combined, these features allow your Service Technicians to quickly and easily build mid-life service BOMs to use in mid-life service quotation processes.