Professional Services

You’ll work one-on-one with a Customer Success Manager to tailor a customized implementation and launch plan for Documoto that works as you and your business need it to. We will help you phase your implementation appropriately by focusing on launching the most valuable content, features, and functionality first, so you can quickly start realizing value from our solution.

Documoto offers self-service training through Documoto Academy at no additional cost. Your dedicated Customer Success Manager will  help you apply the concepts and answer questions along the way.

Simply starting with either an exposed endpoint for your ERP, EAM, e-commerce system, or a custom-built REST endpoint, Documoto can connect to your business systems in real-time. Our Solutions Engineers will work with your team to define requirements and build custom integrations for pulling (ex. pricing and part availability) or pushing (ex. shopping cart) information from our system to yours to accomplish end-to-end business tasks.

No matter what kind of data you’re starting with, our Solutions Engineering team can transform and load large amounts of existing illustration, BOM, and equipment data into the Documoto format for you. With our data migration services, your team and your data will come on board more quickly, allowing you to begin optimizing your business functions right away.

Our experienced Content Publishing team will assist you as you modernize with Documoto, converting your legacy parts catalog from PDF, Word, Adobe Framemaker, or source CAD image and XLS BOM files. Reduce the load on your resources and make the transition more quickly by taking advantage of our experience with extracting, reconstructing, and publishing your current and old parts catalog content into Documoto.

With Documoto’s solutions, you can free up more of your staff’s valuable time by working with our Solutions Engineers to learn the Documoto content specifications and available APIs. Our team will help you design, build, and deploy solutions to automate and optimize content creation, content maintenance, and user administration, so your team can focus less on manual, tedious tasks and more on higher-value aftermarket support projects for your business.

Our professionals will partner with you to understand more about the features or functionality that you would like to see. From there, if we decide that the enhancement would be broadly beneficial for the product, we will work with you to define, build, and release product enhancements on an accelerated timeline that supports your aftermarket content aspirations.