Aftermarket Solutions For Industrial Machinery Equipment Manufacturers
Optimize Your Industrial Machinery Equipment Network
Are you ready to improve your industrial equipment aftermarket customer experience?
Regardless of your equipment focus, digital transformation is a continual process of scaling and optimizing, making it imperative, as an Industrial Equipment Manufacturer, to invest in smart initiatives that will accelerate your network's experiences.
From strategic OEM partners and rental companies to end-users through your dealer network, having a self-service aftermarket sales and support portal that supports all your equipment information is your next step. Not only will it help give you a competitive advantage, but it will also create long-term customer and partner loyalty, especially during your busy operational months.
Reduce Pressure on aftermarket sales and support
Documoto supports your network of customers and partners by providing them with a secure self-service tool they can rely on for all of their product information inquiries.
For many Industrial Equipment Manufacturers, it is important to provide real-time updates to customers and service technicians. The ability to provide these updates can help create loyal customers.
Imagine having all of your support materials stored securely in one central location! Part catalogs, service manuals, repair bulletins, instructional videos, inspection reports, and certifications are all in one place that can be accessed at any time. This will give your network the ability to search and view all of your technical documentation and dramatically improve your customers' experience.
Our solution will help you:
- Enhance customer experience
- Provide 24/7 support to network of dealers and customers
- Identify parts efficiently and accurately process orders
- Reduce maintenance costs and increase machine uptime
Explore Industrial Success Stories
See how we've helped these companies improve documentation processes, parts management, and increase revenue.
Hiperbaric Reduces Pressure on After-Sales Support
Hiperbaric reports up to 25% efficiency gains while giving clients 24/7 access to graphical technical diagrams and materials.
Viking Builds World-Class Support For Global Brand
Viking delivers parts and model information in near real-time, publishes branded parts catalogs in a flash, and a storefront.
Explore Publishing & Parts Management Solutions
Author & Publish
Our authoring software lets you create, enrich, and connect content (parts, assemblies, books, tech docs) in an easy-to-use interface—resulting in significant time-savings when formatting, publishing, and updating catalogs.
Our cloud library acts as a central content hub with a browser-based interface that allows equipment manufacturers to securely distribute content to their partners and customers through a branded interface in multiple languages.
Our parts storefront turns electronic parts catalogs into an online sales channel—allowing buyers to search, select, and quote/order parts easily. It also offers the ability to integrate with ERP systems for real-time price/inventory updates.
Unlock Your Aftermarket Service Potential With a Content Hub.
Let’s talk about how we can help you transform your content, empower your team, and increase online sales revenue.
Request A Demo
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