How Siemens Mobility Keeps Rail Parts Information Current Throughout the Life of the Fleet

Siemens Mobility supports rail operators across North America with rolling stock, rail infrastructure, maintenance, and service solutions. With equipment remaining in service for decades, Siemens must continuously manage changes to parts, suppliers, drawings, and technical documentation to ensure customers have accurate information for the equipment they maintain.

Using Documoto, Siemens maintains interactive, as-maintained parts catalogs that can be updated as equipment changes in the field. Maintenance technicians can report issues directly, Siemens can publish corrections quickly, and parts information can be integrated into customer EAM and ERP workflows.

Case Study Highlights Include:

• Increase technical publishing output by 50%.
• Process 40–50 field-reported content issues each week, with many corrections available within 2–3 hours.
• Improve technician productivity by approximately 30% compared to paper-based workflows.
• Integrate parts identification into customer EAM and ERP systems to support maintenance and procurement.

Read the case study to learn how Siemens Mobility keeps parts information current throughout the equipment lifecycle, improves technician productivity, and connects parts identification directly to customer maintenance workflows.